- JD Proulx
Product Launch Case Study: Golden Milk Super Blend

Case Study
Product launches were a constant focus of mine at Sunfood. I was responsible for launching up to 12 products each year. Product messaging, go-to-market planning, package design, and promotion fell under my supervision. I was also part of the innovation team, guiding product development.
Challenges
Use market research, competitive analysis and social listening to determine key insights into product categories.
Strategize and execute GTM plan for DTC and retail product launch.
Create an integrated marketing campaign to drive sales.
Create retail marketing and sales assets to support retail placements.
My role
GTM strategy, copywriting, content creation, marketing management
Launch Process Overview
1. Identify Parameters for Campaign
Launch Date: Sep. 2017 (Expo East)
Market / Category: U.S. / Natural Grocers + Wellness Retailers / Organic food
Goals:
Placement in major retailers / Direct to consumer sales through Sunfood.com
Steal market share from two main competitors
Educate consumers on product benefits / Showcase competitive advantage
KPI: Retail placement / Total Units sold / Total Revenue
Budget: Minimal (cost of product for samples, free-fills for store placement)
2. Research Competition, Market and Target Audience
Competitive/Market Research: Growing demand for all natural anti-inflammation solution / “Turmeric” growth trends, Google trends, Adwords keyword planner
Competitors: Gaia & Jarrow
Price: $.50–$.65 per serving
Competitive Advantage: Brand quality, taste, price per serving, superfood ingredients, organic certified
Audience Research: 35-65, female, married, kids / CA, NY, suburbs, Active lifestyle, yoga, jogging / Soreness, arthritis, joint pain / Affinity for natural solutions
3. Messaging Strategy, Marketing Channels, Promotion
Messaging
Delicious anti-inflammatory powerhouse
Joint health & mobility
Organic, non-GMO, vegan, sugar free
Marketing Channels
Direct: Email / Social / Micro-influencers / Content (Landing page, Video, Recipes)
Retail: Email (B2B) / Tradeshow / Sales Enablement (Market research, customer data, product comparisons, promotion opportunities)
Promotion
Direct: Discount codes, Social giveaways, Influencer sweepstakes
Retail: IRC (Instant Redeemable Coupons), Sunfood Set inclusion, In-store advertising, Demo program
4. Launch & Content Publishing
DTC
Email Campaign Series
Landing Page Funnel
Video Production
Blog Articles
Blog Recipes
Social Content
Influencer Content
Google Ads & Google Shopping campaigns
Facebook Product Ads
Retail
Sales Tools: sell sheets, competitor score cards, pitch decks, market trends analysis
IRC Coupons
Shelf talkers
Tradeshow booth design, posters, flyers
Results
DTC
#1 in unique purchases, #4 in total revenue per product within six months
Targeted email campaign: 1.2% conversion rate
Google Ads & Shopping campaigns generated 2x ROI
Landing page: 6,000 pageviews in first 60 days, 11% conversion rate
In-house video: 11,000 views in first six months
Four month micro-influencer social campaign, 25 influencers 4.4MM follower count, 250k impressions
Retail
Opened up GNC & Whole Foods = 3,400 stores nationwide
Replaced Jarrow at GNC
Largest single product order in company history
6-digit unit sales within six months
7-digit revenue within six months
Sustained top 5 unit sales spot for 12 months after launch
Product marketing content







